Every incoming laptop runs through our documented inbound workflow — data destroyed, software reinstalled, four QC checks, a full re-quality check, and a final sign-off by an authorized approver. Nothing ships on a guess.
There's a world of difference between a used laptop and a properly refurbished one. SCE operates at the top tier.
Sold as-is — whatever the previous owner left behind, data and wear included. No testing, no guarantee.
Cleaned and basically tested, but rarely fully wiped, reformatted, documented or stood behind.
Data destroyed, OS reinstalled, four QC checks, full reformatting & Re-QC, and an approver's sign-off — every unit, in writing.
Incoming stock is received and logged into our system, ready to enter the inbound refurbishment workflow.
Before anything else, every storage drive is securely wiped — the previous owner's data is destroyed, removing a real risk from your supply chain.
Each unit is fully reformatted and a clean, licensed operating system is reinstalled and updated.
Every laptop passes through four separate quality-control checks, carried out by our technicians to confirm performance and reliability.
Each unit is accompanied by a QC report completed by the technician, then put through a comprehensive re-quality check (Re-QC).
Quality control is performed by technicians and independently verified by an authorized approver before a unit is cleared. See what the certificate covers
Every unit is graded on cosmetic condition — function is always tested to full working order, whatever the grade.
Minimal to no visible wear. Indistinguishable from new at a glance. Ideal for client-facing roles.
Light cosmetic marks from normal use. Fully tested and reliable — the value sweet spot for fleets.
More visible wear, same functional standard. Maximum savings for budget-led deployments.
Grade definitions shown are representative — confirm exact criteria with your account manager.
Refurbished doesn't mean on-your-own. Our customer-service team handles warranty, claims and exchanges so your fleet keeps running.
Every certified laptop is covered. If something isn't right, raise a warranty claim and our team takes it from there.
Eligible units are exchanged or replaced quickly — keeping downtime to a minimum for your team.
Transparent specifications, clear communication and real after-sales support — before and long after the sale.
See the documentation your fleet will receive before you commit. We'll send a sample and answer your IT team's questions.